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By Patricia Pulliam Phillips

Information Collection

info assortment is the second one of six books within the size and overview sequence from Pfeiffer. The confirmed ROI Methodology--developed by way of the ROI Institute--provides a realistic method for review making plans, facts assortment, facts research, and reporting. All six books within the sequence provide the newest instruments, most modern examine, and sensible recommendation for measuring ROI in various settings.

facts assortment bargains a good method for gathering facts that's necessary to the implementation of the ROI technique. The authors define the thoughts, techniques, and significant concerns interested by winning info assortment. The ebook examines many of the equipment of information assortment, together with questionnaires, interviews, concentration teams, remark, motion plans, functionality contracts, and tracking files. Written for evaluators, facilitators, analysts, designers, coordinators, and bosses, info assortment is a priceless advisor for accumulating facts which are enough in volume and caliber to supply a whole and credible research.

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Additional resources for Data Collection: Planning for and Collecting All Types of Data (Measurement and Evaluation Series)

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21 JWSF012-Philip November 1, 2007 11:41 22 JWSF012-Philip November 22, 2007 13:14 3 Using Interviews, Focus Groups, and Observation S everal methods are available for capturing qualitative data. Three of these—interviews, focus groups, and observation— are the focus of this chapter. Each is a rich and powerful method of data collection. Interviews Although not used in evaluation as frequently as questionnaires, interviews are a useful data collection method. Program staff, the participant’s supervisor, or an outside third party can conduct interviews.

It also further encourages participants to respond by explaining to them the importance of their data. Provide an Update In some cases, it may be appropriate to provide an update on current response totals and the progress of the evaluation project. If individuals understand how others are doing and how many responses have been returned, they may feel subtle pressure and be reminded to provide data by completing their questionnaire. Used together, the steps in this section help boost response rates on follow-up questionnaires.

Pre- and post-program comparisons using tests are common. An improvement in test scores shows the change in skills, knowledge, or attitude attributed to the program. The principles of test development are similar to those for the design and development of questionnaires and surveys. This chapter presents information on types of formal testing instruments and on informal tools used to assess knowledge acquisition. Types of Tests Three types of formal tests are commonly used in program evaluation: norm-referenced tests, criterion-referenced tests, and performance tests.

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